Shipping + Returns

Shipping

We currently ship within the United States only.

All prices are listed in U.S. dollars (USD).

Processing Time

Orders are typically processed within 3–5 business days, unless otherwise noted (e.g. pre-orders or made-to-order items).

Shipping Times

Shipping times vary by destination and are estimates only. Once your order ships, you will receive a confirmation email with tracking information.

OMG is not responsible for delays caused by carriers or circumstances beyond our control.


Returns & Exchanges

We hope you love your OMG piece. If something isn’t right, please review the policy below.

Returns

We accept returns on unused, unwashed items in original condition within 14 days of delivery.

To initiate a return, please contact hello@omg-home.com

with your order number.

Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

Exchanges

Exchanges are subject to availability. If an exchange is not possible, a refund will be issued once the return is received.

Final Sale

Sale items, custom pieces, and made-to-order items are final sale.


Condition of Returns

Returned items must be:

  • Unused and unwashed

  • Free of odors, damage, or wear

Items not meeting these conditions may be refused.


Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us within 7 days of delivery with photos so we can resolve the issue.


Contact

Questions about shipping or returns?
hello@omg-home.com